I have had same problem many times since the first day. Goes blank but the touch screen still works if you could see the screen. I disconnected battery and that worked for a month. then flickers and happens once or so a week. went to dealer and they reset the screen a week ago and no issue since but we will see. It never fails that it won't replicate the problem when you bring it in. I took video after video but they won't use them for warranty.. They say they have to replicate the problem when it's in the shop.